Rajendrapur English Medium School (REMS) is fully committed to protecting the privacy, security, and confidentiality of all students, parents, staff, and website visitors. This Privacy Policy provides a detailed explanation of what information is collected, how it is used, stored, and shared, ensuring compliance with Bangladesh laws, government regulations, and international privacy standards.
1. Introduction
This Privacy Policy applies to all activities conducted by REMS, including:
- Admissions and Enrollment: All data submitted during student application, registration, and admission processes.
- Academic and Administrative Operations: Personal information used for academic records, attendance tracking, grading, and staff management.
- Digital Platforms: Websites, mobile applications, learning management systems, and online portals.
- Communication: Email, SMS, and notifications sent to parents, students, and staff.
- School Events and Media: Activities, competitions, photos, videos, and publications.
By using REMS services, submitting information, or accessing our website, you consent to the collection and use of personal data as described in this policy.
2. Legal Compliance
REMS adheres strictly to applicable laws and regulations to protect privacy:
- Digital Security Act, Bangladesh: Ensures secure digital operations and protection of personal data.
- ICT Act 2006, Bangladesh: Governs electronic transactions and data handling.
- Bangladesh National Education Policy: Sets rules for student information management and academic reporting.
- Child Rights Act 2013: Protects the privacy and rights of children in educational institutions.
- UN Convention on the Rights of the Child (UNCRC): International standard for children’s privacy and protection.
- General Data Protection Regulation (GDPR) Principles: Applied as a global standard to ensure security and rights for international students.
- Ministry of Education Guidelines: Provides national standards for data protection in schools.
3. Information We Collect
REMS collects data in several categories:
3.1 Student Information
- Personal Identification: Full name, date of birth, gender, and photograph.
- Academic Records: Grades, report cards, examination results, and progress reports.
- Attendance Data: Daily attendance, leaves, and absentee records.
- Behavior and Discipline Records: Notes on conduct, achievements, or warnings.
- Health and Safety Information: Medical history, allergies, emergency contacts, and special care requirements.
3.2 Parent/Guardian Information
- Identification: Full names, addresses, and phone numbers.
- Official Documentation: National ID or passport numbers when required.
- Payment Details: Bank account, mobile banking info, or payment receipts for fees.
- Communication Preferences: Preferred method and language for school notifications.
3.3 Staff Information
- Personal and Professional Information: Name, address, phone number, and email.
- Employment Records: Role, tenure, salary, payroll information.
- Qualifications and Certifications: Degrees, diplomas, training, and licenses.
3.4 Online Platform and Website Data
- Cookies and Usage Data: Tracks user interaction for website improvement.
- IP Addresses and Device Information: To ensure secure and optimized access.
- Form Submissions and Queries: Information provided via online forms or inquiries.
4. How We Use Information
Collected information is used for the following purposes:
- Admissions: Verify eligibility and process student enrollment.
- Academic Management: Track student performance, attendance, and progress.
- Communication: Notify parents and guardians about events, updates, and emergencies.
- Safety and Security: Ensure students’ well-being and respond to emergencies promptly.
- Financial Management: Process payments, maintain records, and generate receipts.
- Website Improvement: Analyze usage patterns to improve user experience.
- Government Reporting: Comply with reporting obligations for education authorities.
- Media and Publications: Prepare certificates, ID cards, brochures, and school publications.
All information is used only for legitimate educational, administrative, and operational purposes.
5. Data Sharing
REMS does not sell personal information or share it with third-party marketers. Information may only be shared under the following circumstances:
- Government Authorities: When required by law or official request.
- Examination Boards: For assessment, registration, and certification purposes.
- Authorized Service Providers: Includes educational software providers, payment gateways, and communication platforms.
- Emergency Services: For medical or safety emergencies requiring immediate response.
All third-party recipients are required to maintain confidentiality and follow strict data protection measures.
6. Data Storage and Security
REMS ensures data security through multiple measures:
- Encrypted Digital Storage: Protects online records against unauthorized access.
- Firewall Protection: Secures servers from cyber threats.
- Restricted Access: Only authorized staff can access sensitive data.
- Paper Records: Stored securely in locked cabinets with controlled access.
- Regular Security Audits: Identify vulnerabilities and ensure compliance.
- Data Backup: Regular backups to prevent loss due to technical failure.
7. Student Safety and Media Usage
- Photography and Video Recording: May occur during classes, events, or competitions.
- Media Use: For website, social media, brochures, and academic purposes.
- Parental Consent: Parents may opt out of media usage by submitting a written request.
- Safeguards: Ensure no personal information is publicly disclosed without consent.
8. Cookies
- Purpose: Enhance website functionality, user experience, and traffic analysis.
- Control: Users can disable cookies through browser settings.
- Scope: Cookies are used only for necessary operational and analytical purposes.
9. Payment Information
- Security: Encrypted payment processing to protect financial data.
- No Storage of Full Details: Card or bank account numbers are not stored on servers.
- Compliance: Follow local finance laws and regulations.
- Transactions: Only used for fees, donations, or school-related payments.
10. Rights of Parents and Students
Parents and students have the right to:
- Access Data: Request access to personal information held by the school.
- Correction: Correct inaccurate or incomplete data.
- Deletion: Request deletion of certain data, where legally permitted.
- Consent Withdrawal: Withdraw consent for non-essential uses.
- Complaint: Report concerns or misuse of personal data to the school.
Requests should be submitted in writing to the school office and will be addressed promptly.
11. Data Retention
- Student Records: Retained as required by academic regulations.
- Financial Records: Retained for at least 5 years as per legal requirements.
- Website Logs: Retained between 30 and 180 days depending on operational needs.
- Secure Deletion: Expired or unnecessary records are permanently destroyed or securely deleted.
12. Children’s Privacy
- Protection: Student information is never shared publicly without consent.
- Monitoring: Digital platforms are monitored for safe student use.
- Media: Photos and videos used only for educational and school purposes.
13. International Standards
For foreign students or parents, REMS follows:
- GDPR-Aligned Practices: Protecting rights and data of international students.
- Global Privacy Standards: Ensuring consistent, secure handling of information.
14. Policy Updates
This policy may be updated periodically to reflect new regulations or operational changes. Updates will be posted on the website.
15. Contact Information
Rajendrapur English Medium School
Noyonpur, Rajendrapur, Gazipur – 1742
Phone: +880 1761-114074
Email: contact@rems.com.bd
Office Hours: 9:00 AM – 4:00 PM
16. Disclaimer
- Information on the website is for general educational purposes only.
- REMS is not responsible for technical issues, errors, or omissions.
- All information may be updated without prior notice.
This Privacy Policy ensures full transparency, compliance with Bangladesh law, international privacy standards, and protects all personal data of students, parents, staff, and website users.